Privacy Policy – Dentexa

Effective Date: April 25, 2026

Dentexa is owned and operated by Digitner Tech Solutions (“we”, “our”, or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Dentexa mobile application.

1. Information We Collect

• Personal Information: Name, phone number, and profile details
• Medical Information: Appointment details, prescriptions, lab reports, and treatment records
• Usage Information: App interactions, log data, and error reports
• Device Information: Device type, operating system, and technical data

2. How We Use Your Information

• Provide appointment booking and management services
• Maintain and display patient medical records
• Send notifications, reminders, and updates
• Improve app performance and user experience
• Ensure security and prevent unauthorized access

3. Data Sharing

We do not sell your personal data.

• With authorized doctors and clinic staff for treatment purposes
• With trusted service providers (e.g., hosting services, payment gateway such as Razorpay)
• When required by law or legal processes

4. Data Storage & Security

We implement appropriate technical and organizational measures to protect your data. All data is transmitted securely using HTTPS encryption. While we strive to protect your information, no system can guarantee complete security.

5. Data Retention

We retain your data only for as long as necessary to provide services and comply with legal obligations. Medical records may be retained as required for healthcare and legal purposes.

6. Account & Data Deletion

Users can request account deletion from within the app under Settings. Once confirmed, personal data will be deleted or anonymized within a reasonable time, except where retention is required by law.

7. Third-Party Services

• Razorpay (for payment processing)
• Cloud hosting and backend services

These providers may process data as necessary to deliver their services and are obligated to protect user data.

8. Permissions

• Notifications – to send appointment reminders and updates
• Camera/Storage (if used) – to upload or access medical documents

Permissions are used only for relevant app functionality.

9. Your Rights

• Access your personal data
• Request correction of your data
• Request deletion of your account

10. Children's Privacy

Dentexa is not intended for children under the age of 13. We do not knowingly collect personal data from children without parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a revised effective date.

12. Contact Us

Digitner Tech Solutions

Email: meetings@digitner.com